Questions and Answers DocumentThe Frequently Asked Questions (FAQs) compiled in this document have been submitted through partners and communities across the earthquake affected areas. Additional questions for inclusion can be shared via email@example.com or through the relevant HRRP District Coordination Team. The responses provided have been gathered from relevant Government of Nepal (GoN) bodies, and have been formally and informally sourced. The information provided is not official, but is correct at time of publication and will be regularly updated as required. The HRRP ‘Briefing P ack’ compiles many of the source documents referred to in the FAQs.
The GoN engineers, sub-engineers, and assistant sub-engineers deployed from the MoUD DLPIUs are responsible for carrying out the inspections. The distribution of the engineers by Rural / Urban Municipality across the 14 most affected districts is available here.
The Rural / Urban Municipality office will be able to provide you with contact details for the technical staff deployed in your area. You can also contact the district focal points for the MoUD DL-PIU engineers or the NRA District Support Engineers to request an inspection.
- Household constructs to plinth level and requests inspection
- MoUD DLPIU engineer conducts inspection and determines if construction is compliant or not
- If compliant, the inspection form is forwarded to MoFALD DLPIU who process the transfer of the tranche to the bank
- If non-compliant, the household will be informed of corrections required. Once the corrections are completed the house will need to be inspected again.
The process is repeated at ring beam level for the third tranche.
In terms of measurement, the allowable tolerance is + 10% of the specified standard. More details are available in the Corrections and Exceptions Manual.
Yes, if you are unhappy with the results of the inspection process you may raise a grievance with the ward level grievance management committee. You can also contact the district focal points for the MoUD DL-PIU engineers or the NRA District Support Engineers (who sit under the MoUD DL-PIUs) to inform them of the issue and request a follow up visit from a senior engineer.
MoUD DL-PIU engineers have been trained on the inspection manual. A third-party monitoring team has been established as part of the inspection process and conducts step by step monitoring of a minimum of 5 percent of the houses built/retrofitted/repaired.
The reconstruction policies do not include a precondition requiring households to demolish the damaged building in advance of starting construction of their new home. As such, the inspection engineers may carry out inspections as normal in these cases, but where relevant they may provide advice to the household regarding safe demolition / protecting the damaged building from further collapse.
When each engineer inspects your home, they must provide you with a copy of the inspection form with the details of the inspection they have carried out. These are very important records for you to keep, and they should be showed to the engineer coming for each inspection. The district focal points responsible for the MoUD DLPIU engineers should be contacted to inform them that the engineers have provided contradictory advice. Their contact details are available here. The NRA District Support Engineers may also be contacted. If you are unhappy with the results of the inspection process you may raise a grievance with the ward-level grievance management committee.
The engineers should refer these cases to the relevant ward and Rural / Urban Municipality authorities.
When the engineer inspects your home, they must provide you with a copy of the inspection form which includes details of the inspection, and if your house has not been approved for the second instalment it will provide details on why it was not approved and what corrections are required. Corrections must be implemented as per the Corrections and Exceptions Manual and the engineer should provide advice on the work required and the associated technical specifications. If you are unhappy with the results of the inspection process you may raise a grievance with the Rural / Urban Municipality or the DCC.
- Who is responsible for the inspection of houses?
- Given the new state structure, how do I contact or access the engineers conducting inspections?
- What is the process to release the second and third tranches of the housing grant?
- What is the allowed tolerance for compliance?
- Can households appeal the results of the inspection process?
- Have the DL-PIU field engineers been trained on the inspection manual? What are the safe guards in place to avoid corruption?
- How should the inspection engineers deal with cases where the household have started building their new home but have not demolished the houses damaged in the 2015 earthquakes?
- Some engineers have said that my house is as per the building code, and some engineers have said it is not. I took out a loan to build my house and I need to receive the remaining tranches soon. What should I do?
- Some of the inspection engineers have received calls from locals reporting that some people are constructing houses on public land. Who is responsible for checking this?
- I have reconstructed my house before government publish building guideline. Engineer did not approve my building saying it is not as per building code. Now I am not in the state to reconstruct my house again. I need remaining cash support soon.